Help

• I'm having issues with my account.

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• How to view my Order History
• How do I change my address, name or phone number on my TKX account?
• I forgot my password.
• How do I change my password?
• What is the ticket transfer option, and how do I use it?
• I would like my account deleted.

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• How do I purchase tickets?
• Is there a limit on the number of tickets I can purchase?
• I have a question about the details of the event.
• What do I do if the tickets I want to buy are sold out?
• I want to sell my ticket OR I bought a ticket off someone.
• What should I do if I buy a ticket from a third party?

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• Which forms of ID are required when picking up tickets at Will Call?
• How to pick up at Will Call
• How will I receive my tickets after they are ordered?
• What is the difference between editing & transferring a ticket?
• I transferred my ticket but I entered the wrong email address.
• How will I know a ticket has been transferred to me? Will I see in in my Account?

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• The event was canceled or rescheduled to a different date. What do I do?
• What is your refund policy?
• What is your Upgrade and Exchange policy?
• I accidentally placed a duplicate ticket order.
• Can I re-sell my ticket?
• The ticket I bought from someone turned out to be a scam.

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