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TKX
  • Help
  • Sign Up
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Help

  • Help
  • Technical Issues

Technical Issues

  • I'm having issues with my account.

  • My Account
    • How to view my Order History
    • How do I change my address, name or phone number on my TKX account?
    • I forgot my password.
    • How do I change my password?
    • What is the ticket transfer option, and how do I use it?
    • I would like my account deleted.
    • Why should I create a TKX account?
    • Can I purchase tickets without an account?
  • Buying Tickets
    • How do I purchase tickets?
    • Is there a limit on the number of tickets I can purchase?
    • I have a question about the details of the event.
    • What do I do if the tickets I want to buy are sold out?
    • I want to sell my ticket OR I bought a ticket off someone.
    • What should I do if I buy a ticket from a third party?
    • How do I know my ticket purchase was confirmed?
    • What Prices & Fees are included in the ticket price I pay?
    • Does the Venue accommodate disabled or handicapped guests?
    • Do I need a printed version of my ticket?
  • Getting My Tickets
    • Which forms of ID are required when picking up tickets at Will Call?
    • How to pick up at Will Call
    • How will I receive my tickets after they are ordered?
    • What is the difference between editing & transferring a ticket?
    • I transferred my ticket but I entered the wrong email address.
    • How will I know a ticket has been transferred to me? Will I see in in my Account?
    • Can I send someone a pdf or screenshot of a ticket without transferring it officially?
  • Refunds / Exchanges
    • The event was canceled or rescheduled to a different date. What do I do?
    • What is your refund policy?
    • What is your Upgrade and Exchange policy?
    • I accidentally placed a duplicate ticket order.
    • Can I re-sell my ticket?
    • The ticket I bought from someone turned out to be a scam.
    • How long will it take for my refund to process?
    • I purchased my ticket from a different website and need to make an update.
    • I received a ticket via ticket transfer, can I get a refund or credit?
  • Technical Issues
    • I'm having issues with my account.

Contact Us

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About Us

Our mission is to cultivate and foster a vibrant community of venues, artists, promoters and music lovers through the power of live entertainment

Learn More | Contact Us

Venues

  • The Beacham
  • The Social

My Account

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Upcoming Events

May
6
Mickey Darling The Social | Orlando | 6:00pm
Apr
10
Y2K Reloaded The Social | Orlando | 8:00pm
Sep
23
Timecop1983 feat. Josh Dally The Social | Orlando | 6:00pm
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